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Return & Refund Policy
At Miral Chikankari, every piece is carefully inspected and packed before dispatch to ensure that it reaches you in the best possible condition.
We follow a no-return and no-refund policy. However, exceptional circumstances may arise, and genuine concerns will be reviewed on a case-by-case basis, subject to applicable laws.
If you experience any issue with your order or believe your concern may qualify for an exception, please contact us at help@miralchikankari.com. Our team will review the matter and guide you regarding the available resolution, wherever applicable.
Important Guidelines
• Returns and refunds are not available for change-of-mind requests, including preferences related to colour, fabric, fit, or design.
• Products that have been worn, washed, altered, damaged, or used after delivery may not qualify for a resolution.
• Original tags and packaging must be retained.
• A clear, continuous unboxing video showing the unopened parcel, packaging, and product is mandatory for reporting any order-related issue.
• Requests must be raised within the applicable time frame mentioned in our Exchange Policy.
• Products purchased during sales or promotional offers are subject to the specific terms of the applicable offer.
Please note: Any exceptional refund or return request will be assessed individually. Contacting us does not guarantee approval of a refund, return, or exchange.